First visit
You don't need to know your skin type. You don't need a routine. You don't need to have researched anything. Bring your face and about forty minutes and we'll take it from there.
First time at Shine
New here? Start with one of our First Time at Shine experiences. No skincare knowledge required—we'll help you choose what's best for your skin when you arrive.
The easiest way to experience Shine.
Choose from our Hydrating, Anti-Acne, Skin Health or HydroJelly Signature Facials. Your esthetician will spend a few minutes getting to know your skin before recommending the best option.
You don't have to know what to book—we'll help you.
Our most popular first appointment.
A Signature Facial paired with professional dermaplane for smoother, brighter skin.
This combination is also the foundation of our Signature Membership, making it the perfect introduction to Shine.
Experience one of our premium facial treatments at an introductory price.
We'll help you decide whether HydraFacial or DiamondGlow is the better fit for your skin during your consultation.
Curious about a lip flip?
Our injector will walk you through everything before treatment so you'll know exactly what to expect. A subtle, natural enhancement that's perfect for first-time injectable guests.
Only available at Shine NorthRiver.
That's completely normal.
Most of our guests don't know exactly what to book the first time—and that's why we're here.
We'll talk through your skin, your goals and your budget before we begin. If a different treatment would be a better fit, we'll tell you.
No pressure. No awkward upselling. Just honest recommendations.
Questions everyone has
You'll chat with your esthetician for a few minutes about your skin — what it's been doing, what bothers you, anything you've tried. Then you get comfortable and they cleanse, exfoliate, treat, mask and moisturize. Most of it feels like the best part of your day.
Whatever you already have on. We cover your clothes and only work from the collarbone up. Come from class, from the gym, from work — it's all fine.
Nope. Cleansing is step one anyway. Show up as you are.
Yes, always. If you book something and we think a different treatment fits better, we'll say so before we start and switch you at the right price.
Please do. Some people want a running commentary, some want total quiet. Tell us which and we'll match you.
No. You'll get one honest recommendation at the end, and 'keep doing what you're doing' is a very common one.
Five minutes is plenty for a first visit. There's a short intake form you can also fill out when you book.
Tell us when you book. We adjust constantly for rosacea, eczema, retinoid use, pregnancy and Accutane histories.
A full Signature Facial plus a real consult, for anyone who has never been in before. Prefer to talk first? Call us at 205-749-8998 or read our walkthrough article.
